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Frequently Asked Questions
Welcome to the honey club and join us on this honey journey!
Where do you source your honey and wellness products from?
We work with trusted suppliers and ethical beekeepers who adhere to sustainable and responsible practices. Every product is carefully selected to meet our strict quality standards.
Are your honey products 100% natural?
Yes! Our honey is pure, raw, and unprocessed, ensuring you receive all the natural nutrients and benefits without additives or artificial ingredients.
What are the health benefits of honey and other bee products?
Honey is rich in antioxidants, supports immune health, and has natural antibacterial properties. Propolis and royal jelly also provide additional benefits, such as boosting immunity, promoting skin health, and improving energy levels.
What kind of skincare and wellness products do you offer?
We offer a range of organic skincare, natural supplements, and wellness essentials, including propolis, royal jelly, beeswax candles, and other honey-infused products designed to promote well-being.
How do I know which product is right for me?
Our product descriptions provide detailed information, and our customer service team is always available to guide you based on your needs. Feel free to reach out for personalized recommendations!
Do you offer discounts or promotions?
Yes! Visit our Happy Valley Deals section for exclusive discounts and limited-time offers. Subscribe to our newsletter to stay updated on special promotions.
How can I place an order?
Browse our online store, add your favorite products to the cart, and proceed to checkout.
Or you can also visit our store at Place Vendome Mall, Gate 5 – 2nd Floor, St. Germain, Lusail, Doha, Qatar.
What payment methods do you accept?
We accept Mastercard, Visa, Amex, and other secure payment options. Details will be available at checkout.
What is your return policy?
We strive for customer satisfaction! If you’re not happy with your purchase, we accept exchange within 12 hours of purchase, provided the product is unopened and in its original condition.
How can I contact Honey Valley for further assistance?
You can reach us via email, phone +974 3087 0007, or our Contact Us page. We’re happy to assist you with any questions or concerns!
