Welcome to Honey Valley! By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully as they govern your use of our platform and the purchase of our products.
1. General Terms
1.1 These Terms & Conditions apply to all users of Honey Valley, including visitors, customers, and vendors. 1.2 By using our website or purchasing products, you agree to these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our services. 1.3 Honey Valley reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review them periodically.
2. Products and Pricing
2.1 Honey Valley offers a range of honey products, including specialty items like Manuka Honey and Royal Jelly Honey. 2.2 All product prices are listed in Qatari Riyals (QAR) and are inclusive of applicable taxes unless stated otherwise. 2.3 Prices and product availability are subject to change without notice. Honey Valley reserves the right to discontinue or modify products at any time.
3. Orders and Payments
3.1 By placing an order, you agree to provide accurate and complete information, including your full name, delivery address, and payment details. 3.2 Orders will be confirmed only after full payment is received. Accepted payment methods include credit cards, debit cards, and other online payment gateways. 3.3 Honey Valley reserves the right to cancel or refuse any order at its discretion, including those flagged as suspicious or fraudulent.
4. Shipping and Delivery
4.1 Delivery timelines and fees are outlined in our Shipping Policy. By placing an order, you agree to the shipping terms. 4.2 Honey Valley is not responsible for delays caused by factors beyond our control, including weather conditions, public holidays, or incorrect delivery details. 4.3 For issues related to damaged or missing items, please contact us within 12 hours of receiving the order.
5. Returns and Exchanges
5.1 Honey Valley does not offer refunds. Exchanges are allowed only under the conditions stated in our Exchange & Return Policy. 5.2 Manuka Honey and Royal Jelly Honey are strictly non-refundable and non-exchangeable. 5.3 To request an exchange, items must be in their original, unopened, and sealed condition, with a valid receipt provided.
6. Intellectual Property
6.1 All content on the Honey Valley website, including text, images, logos, and graphics, is the property of Honey Valley and is protected by copyright laws. 6.2 You may not copy, reproduce, distribute, or use any content from our website without prior written permission.
7. Limitation of Liability
7.1 Honey Valley is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. 7.2 Our liability is limited to the purchase price of the products you ordered.
8. Privacy and Data Protection
8.1 Honey Valley respects your privacy and ensures the protection of your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your information.
9. Governing Law
9.1 These Terms & Conditions are governed by and construed in accordance with the laws of Qatar. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Qatar.
10. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us: – Email: [email protected] – Phone: +974 3087 0007
Thank you for choosing Honey Valley. We appreciate your trust and look forward to serving you with the finest honey products.
