Honey Valley is committed to protecting your privacy and ensuring the confidentiality of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website or services, you agree to the practices described below.
1. Information We Collect
We collect personal and non-personal information to enhance your shopping experience and provide better services.
a. Personal Information
The information you provide directly, such as: – Name – Contact details (email address, phone number) – Shipping and billing addresses – Payment information
b. Non-Personal Information
Automatically collected data, including: – Browser type and version – IP address – Time zone settings – Cookies and site usage data
2. How We Use Your Information
The information collected is used for the following purposes: – Order Processing: To fulfill and manage your orders. – Customer Support: To respond to inquiries, provide support, and resolve issues. – Marketing: To send promotional emails or SMS (only if you’ve opted in). – Improvement: To enhance website functionality, user experience, and services. – Compliance: To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties under the following circumstances: – Service Providers: To process payments, deliver products, and provide marketing assistance. – Legal Requirements: If required by law, regulation, or court order. – Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Storage and Security
Honey Valley employs robust security measures to protect your data from unauthorized access, alteration, or disclosure: – Personal information is stored on secure servers. – Payment details are encrypted and processed through trusted third-party payment gateways. – Access to your data is restricted to authorized personnel only.
5. Cookies Policy
Cookies are small text files stored on your device to improve user experience. Honey Valley uses cookies for: – Analytics: To track site usage and improve functionality. – Preferences: To remember your preferences and login details. – Marketing: To deliver personalized advertisements.
You can disable cookies through your browser settings, but this may affect site functionality.
6. Your Rights
As a customer, you have the following rights regarding your personal data: – Access: Request access to the information we hold about you. – Correction: Update or correct inaccurate information. – Deletion: Request the deletion of your personal data (subject to legal obligations). – Opt-Out: Withdraw consent for marketing communications at any time.
Our website may include links to third-party websites. Honey Valley is not responsible for the privacy practices of these websites. We encourage you to review their policies before sharing your data.
8. Children’s Privacy
Honey Valley does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, it will be deleted immediately.
9. Changes to This Policy
Honey Valley reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us: – Email:[email protected] – Phone:+974 30870007
Thank you for trusting Honey Valley. We value your privacy and are committed to safeguarding your personal information.
